Emergencies

Our Emergency treatment policy is to triage (assessment based on urgency) every pet upon arrival.

If the pet is found to be in a serious or in critical need of medical attention, the pet is treated immediately. Pets that are assessed to be stable are seen by the veterinarian in the order of their arrival.

We will do our very best to keep the waiting time to a minimum, but like every emergency clinic there are busy times so waiting may be necessary.

If you deem your pet to be in a critical or emergency condition and you would prefer them to be seen immediately, it can be arranged. Please approach our reception staff for their attention and assistance.

All emergency services rendered carries a surcharge of $80-350.

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